Returns Policy

Sorry girls and boys but there always has to be some rules in the house!

Returns

Kozi-Kids complies with the Consumer Protection Act. We will gladly accept exchanges on items with their labels still intact for up to 14 days. Returns will only be accepted with original receipts and the items in a saleable condition and not used. Any manufacturing defaults (Fair wear and tear applies) will either be replaced or sent back to the manufacturer for repair. This decision is at the sole discretion of the owners of Kozi-Kids.

Refunds

Kozi Kids does not provide any refunds but will gladly exchange items as per the returns policy or provide a store voucher for future purchases.